How can we help?
Ask KA.I. in the chat (bottom right) for a quick answer, or open a ticket and a person on the team will reply by email.
Common questions
Who can join Devon Forest?
Only residents. When you sign up we check your address against the neighborhood address list or your apartment community. Anyone else can send a Special Request, and an admin reviews it by hand.
Is my name shown to other neighbors?
No. Everyone gets a friendly alias like "Sunny Oak 42". Neighbors see your alias and your section, never your name, email, phone or house number. You choose what to share in private messages.
How do anonymous services work?
Approved Service Providers post what they offer (lawn care, tutoring, cakes, tech help and more). Neighbors message them through the site. Nobody sees who the provider is until the provider decides to share.
How do joint birthday parties save money?
Two to six families with kids who have birthdays in the same month share one venue, one cake order, one entertainer and one set of decorations. The built-in cost splitter shows each family's share. Most families pay a third to half of what a solo party costs.
What is the Food Fund?
Neighbors pool orders to buy in bulk: warehouse-club runs, farm shares, a side of beef, produce boxes. Each item shows the bulk price and how many shares are still needed. Neighbors can also chip in to help a family that is having a hard month, and those requests stay private.
Who can drive in the carpool?
Only Designated Drivers: residents who applied, confirmed a valid license and insurance, and were approved by an admin. Any verified resident can request a ride or join one.
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